Quality of Service

Architecture

AIone employs a multi-layered architecture to ensure service reliability:

Official API Sources: Claude, GPT, and Gemini are all accessed through official cloud services or official APIs

Multi-Channel Redundancy: Each model can be routed through multiple upstream channels to eliminate single points of failure

Health Probing & Smart Routing: Continuously monitors success rates, latency, and error rates; automatically isolates unhealthy channels

End-to-End Encryption: HTTPS/TLS protects the entire transmission pipeline; request content is never used for model training

Metric	Target
Availability	99.9% (monthly)
API Response Time	< 200ms (excluding model inference time)
Incident Recovery Time	< 30 minutes

All models are accessed through official channels:

100% authentic, officially sourced resources. No unauthorized channels.

No content storage: AIone only relays requests -- it does not cache or log conversation content

No model training: Your data is never used for any model training

Audit logs: Metadata for every API call (timestamp, model, token count) is available for review; content is not retained

API Key isolation: Each key can be restricted to specific models

Public status page: portal.nexara.net/status -- real-time platform health

Usage dashboard: View call volume, latency, and error rates in the console

Changelog: portal.nexara.net/changelog -- transparent record of all platform updates